A consultant and professional speaker, Linda works with managers, employees, professionals and business owners to increase their negotiation skills while avoiding legal disputes. Known as The Peacemaker, Linda consults with industry professionals on employee relations and avoiding legal disputes. Linda is known for customizing material to address issues faced by both the organization and the participants who attend her presentations. Linda is recognized by Who's Who in American Law and was chosen the Outstanding Speaker of the Year by the Hospitality Sales and Marketing Association International Dallas. She has been trained by the bestàincluding:
- Texas Tech School of Law
- The Attorney-Mediators Institute
- University of Houston's A. A. White Dispute Resolution Institute
- The Program on Negotiations at Harvard Law School
She is president of the Metrocrest Social Services Center and founded Success Builders International. Linda is a member of the Society of Professionals in Dispute Resolution, the Texas Association of Mediators, the Society of Human Resource Management, the North Texas Speakers Association, the National Speakers Association, the American Society of Training & Development and Meeting Professionals International. Her facilitation skills keep everyone involved and motivated. Participants of all levels of an organization enjoy and learn with Linda's interactive style and humor.
Linda is a sought-after attorney-mediator who helps judges resolve cases on their dockets and serves Of Counsel to a Texas law firm. She is co-author of The Consultant's Legal Guide, and is creator of Peacemaker Productions which offers multimedia training programs:
- Managing Without the Legal Hassle
- Hiring and Firing the Legal Way
- Workplace Violence
- Employee Retainment: Keeping Your Key People
CONSULTANT
In her consulting, Linda draws from experience as an employment attorney, a mediator and a business owner. To target key issues and implement a plan of action, analysis is conducted through: - Employee surveys and assessments
- Focused conversations with managers and employees
- Review of organization's current policies, philosophy and goals
SPEAKER & TRAINER
With her performance background, television experience and degree in broadcast journalism, Linda communicates and connects with all types of audiences. She trains all levels, utilizing a variety of instructional formats.
- Workshop Training
- Retreat Facilitation
- Staff Programs
- Keynote Speaking
- Breakout Sessions
- Distance Learning
Flexible in these diverse formats, Linda's high energy level and obvious concern for her participants is shown in her enthusiasm and interactive presentations. Her humorous speaking style leaves them laughing in the aisles and keeps them out of the courthouse.
MEDIATION & CONFLICT RESOLUTION
Executives with practical conflict resolution skills and mediation techniques can resolve disagreements quickly, rather than provoke employees and others to seek outside assistance from attorneys and the government. Linda teaches others how to:
- Facilitate and pinpoint areas of conflict
- Defuse conflicts and immediately address problems
- Achieve consensus and get back to work
PRODUCTS
- Management Without the Legal Hassle Employment laws are confusing and change often. Executives who understand how to avoid employment pitfalls dramatically decrease the risk of expensive lawsuits for their organizations and themselves. This interactive program discusses reasons employees file complaints and lawsuits, secrets to avoiding complaints and various employment laws in easy to understand terms.
- Hiring and Firing the Legal Way Obeying employment laws and avoiding employee complaints is not enough. You must know how to motivate and effective discipline employees. You will learn practical tips for hiring the best employees as well as the best ways to terminate those employees who have not worked out. Special attention is given to preventing discrimination and sexual harassment.
- Workplace Violence Handling crisis situations properly can decrease or eliminate confusion and injury. You will have a very real look at what can go wrong if you have a violent employee. Guidelines are given for identifying potential problems and problem employees. In addition, you are shown practical safeguards for the work environment, as well as what responsibilities are place on you under the law.
- Employment Retainment: Keeping Your Key People In the current economic environment, finding qualified individuals has become an increasing challenge. You can't afford to lose the good people already in your company. Successful organizations know how to identify key people and how to get them to stick around. You will learn the secrets to loyal employees and the reasons great employees leave.
BOOKS & TAPES
- Managing Your Manager (Audio Tape)
Tips for Negotiating with your Boss
by Linda Swindling - The Productivity Path (Book)
Contributing Author - Linda Swindling - The Consultant's Legal Guide (Book)
by Elaine Biech
& Linda Swindling
TESTIMONIALS
- ôGreat job! Thank you. We really enjoyed your presentation ù including our CEO. We have a good TEAM and it was nice to have a reality check. Thanks a lot!ö
Colleen Rickenbacher, CMP, Vice President, Events Planning, Dallas Convention & Visitors Bureau
- ôYou were a success with our managers! Our participants were impressed with your audience involvement, your ease of answering questions and the lively discussions. Not only do you have broad knowledge of your topic, but you are an attorney who speaks in plain English and makes people laugh.ö
Stuart Sides, Director of Return on PeopleSM, Pro Staff Personnel Services
- ôThere are many complicated legal issues which we are exposed to daily. Your presentation helped clear up many confusing situations. The combination of corporate downsizing and low unemployment has created an environment where we do not have time to properly prepare ourselves to prevent lawsuits. Thank you so very much.ö
Debra H. Christensen, Vice President, Financial Services Manager, Savings of America
- ôTHEY LOVED YOU! The response at the meeting was great....Your information was timely and informative. Your presentation techniques of involving the audience were enjoyable and effective....We look forward to working with you again.ö
Mike Hicks, CEAP, President, The North Texas Chapter of the Texas Association of Business and Chambers of Commerce
Organizations who have benefited from Linda's presentations include: - The Associates
- Tandy Corporation
- Dallas Convention & Visitors Bureau
- American Heart Association
- ASTD
- Integrated Concepts Inc.
- Comdata, Inc.
- Meeting Professionals International
- Primedia Workplace Learning
- Food Services Consultants International
- Mothers Against Drunk Drivers (M.A.D.D.)
- McSearch Staffing
- Religious Conference Managers Association
- Dallas/Fort Worth Association Executives
- Professional Conference Meeting Association-Dallas
- Hospitality Sales & Marketing Association International
- National Catalogue Operations Forum
- Telemessaging Systems Association of Texas
- Texas Staffing Association of Personnel Consultants
- Clemson University
- Brookhaven College
- Richland College
- Pro Staff Personnel Services
- National Association of Women Business Owners
- Dental Directions, Inc.
- Graduate School, USDA
- Dallas Baptist University
- Dallas Bar Association
- Hotel/Motel Association of Greater Dallas