Basic Considerations For You And Your Buyers

Sales/Marketing Strategies   Written by David Rathgeber - Word Count: 1000
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From the dawn of time, home sellers have been interviewing potential listing agents in order to select the right one to market their homes.  They realize that not all agents emerge from the same mold (the term is used here in the forming/casting sense rather than in the biological/fungal connotation).  They suspect that each might have a unique bag of tricks and method of operation.  With the recognition that selling one’s home is a major undertaking with which they have limited familiarity, they make a conscious decision on whom to employ.  Buyer-brokerage exposes potential buyers to a similar mindset.

It will eventually occur to homebuyers that they too should be making a conscious choice of their representative in this important quest.  As the buyer-brokerage concept matures, homebuyers will be interviewing (three?) agents to determine which one will best serve them in the home buying process.  If you have not seen this yet, get ready.  Prepare a presentation similar to but certainly not the same as what you have been doing for sellers all along.  That’s right, a buyer-brokerage presentation.  Try to address all the things that you can do for a buyer as his agent and then figure out why you are the best agent around to handle the job.  Those of us who are still featuring our "dynamite marketing plan" in our listing presentations should redouble our efforts to be modern, thinking agents: Try not to over-stress the fact that you will find a home for the buyer to buy.  You have a lot more to offer.

Does all this mean increased agent versus agent competition for buyers?  You bet it does.  In the event buyers are not yet falling all over themselves to interview you, take a pro-active approach and offer them the idea, followed closely by your presentation.

Let us next examine how best to approach a home purchase, which is for most buyers, their biggest financial decision.  We all hope that a home purchase will be as good an investment as homes have been historically in the long term.  We all imagine the home we select should be a palace made for entertaining with a pleasing flow.  Meanwhile, in addition to a concern with our financial future and due consideration for our guests, we should remember that the main purpose of a home is to provide shelter.

The home must be a place to which your buyer will be happy coming home and it must provide the space he needs in the rooms that are important to him.  We don’t even need to mention the importance of a location that suits your buyer’s needs and a home that fits his pocketbook.  Although ample consideration will be given later to how to pay for a home, it will be most valuable for your buyer to have a brief telephone conversation with a few mortgage loan officers that you recommend.  In little more than five minutes he can get an initial idea of his upper price limit.  While this figure might need some refinement, it will save a lot of time to have an estimate early in the game.

In addition, you should provide a quick mortgage qualification estimate for your buyers.  Do this as soon as possible; it separates the real estate agents from the "taxi drivers."  Remember that it is your buyer’s decision whether to buy a home that stretches the upper limit of his qualification, or to opt for a more modest abode and a more comfortable monthly payment.  The choice must be considered very carefully: The cost of making a serious mistake and having to sell the home after a short time, and then buy another, is frequently 10% to 15% of the home's value.

Home ownership was once considered by some to be the best way to get rich quick, but it is likely that current thinking in most real estate markets focuses more on the shelter value of a home.  Nevertheless, it is not immoral to hope for appreciation in the value of one’s home.  And concern that a home’s value should not decrease must also receive due consideration.  Compared with any other investment, a home provides a basic necessity of life, shelter.  Because of this, as well as other factors, a home is a non-liquid asset.  While millions can decide to call their stock broker on some day in October (your choice of day and year) and have sell orders executed promptly, a widespread real estate sell-off would take time to accomplish.  These factors, shelter and non-liquidity, assure more reasonableness, less emotion, less indulgence in "herd instinct" behavior, and hence less volatility than almost any other form of investment other than United States Savings Bonds (which have not been totally without question).

In addition to the shelter and non-liquid aspects which lend stability to the real estate market, there are unique income tax benefits which also provide a foundation for stability: The deductibility of mortgage interest and real estate tax, and the exclusion of gains from income taxation for almost all sellers.  While these valuable advantages are very real, encourage your buyer to investigate fully the ifs, ands, and buts by either reviewing the appropriate Tax Publications or consulting a tax accountant.

Of course you knew all of this!  But when we’re just starting out it’s important to insure we’re on the same page.


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David Rathgeber is consistently among the top Realtors engaged in residential real estate and his talks focus on practical ideas that have been proven in action. He has written for "REALTOR Magazine" and has addressed Realtors on various topics at the national convention. This article is excerpted from David Rathgeber's AGENT'S GUIDE to REAL ESTATE which is available in major bookstores and through Internet book sellers such as www.amazon.com. For information about David’s keynote presentations,



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