Ask George

Technology Solutions   Written by George Stephens - Word Count: 431
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Ask George: "I've used Top Producer for many years. I've been waiting for them to develop the ability to download my data into a Palm Pilot. It appears they have now developed their own Palm Pilot. Is it exclusive to their software? Will it run other applications like Outlook? Do you know anything about this product and its applications? I hate getting locked into a one-way street". – Waiting

Waiting: Top Producer Systems, Inc. informs me that the "Top Producer For The Palm" software is completely different from the existing Palm software. It will not interface with other applications. Top Producer wanted a "field-by-field" level synchronization capability instead of an entire "record" level synchronization. So, they wrote their own software. They wanted the Palm to handle other features common to the Top Producer System 6 desktop. You state in your E-mail that you're "mostly satisfied" with Top Producer. It seems to me that the Supra Palm Vx that will synchronize with your Top Producer System 6 is the way for you to go.

Ask George: "I'm in charge of training for a multi-office firm. What is the most important technology tool a Realtor® needs?" – Trainer

Trainer: The ability to communicate with consumers in your market area is the most important. Continue to train in the use of methods that work for you now. Additionally, train your Realtors® on the effective use of E-mail to prepare them for tomorrow (meaning literally, "tomorrow"). This would include hardware, software and E-mail clients. It also includes language skills such as what to say, how to say it and what not to say.

Ask George: "Our area offers Digital Subscriber Lines ("DSL"). I know that the Telephone Company recently upgraded its switching station. Still, I'm told that I cannot get DSL high-speed access. This does not make sense". – Confused

Confused: I'm told that some of the "new" telephone-switching devices are not able to handle Digitial Subscriber Lines (DSL). Furthermore, the three-mile radius limitation for DSL installation still applies. Have you considered a cable modem?


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George Stephens writes a weekly column for the Houston Chronicle and publishes many articles in trade journals on "Technology Solutions". For information on how to contact George for technology keynote presentations, training or consulting, 



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