Anne M. Obarski is "The Customer Service Spy!" As a professional speaker and trainer, Anne will work with your company to provide you with the clues to keep your customers coming back. Anne presents keynotes, break-out sessions and customized training, nationwide, in the area of customer service. You'll want her two new books, "Surprising Secrets of Mystery Shoppers" and "Real World Customer Service Strategies That Work".
- Your Customer Service and Sales challenges are very real ones to Anne!
- How great communication skills can build your business and the one that could ruin it if left untrained.
- How to avoid hiring the people that will never be an asset to your company.
- Why a few "cranky customers" can be a gift to your business!
- First impressions count! How you look and sound could send your customers out the door.
For a limited time get her free, "10 Big Secrets to Giving Mystery Shopper Feedback and Get the Changes You Want", by faxing 636-922-2696 on your letterhead and write the words, BIG SECRETS.
For more info go to: http://www.merchandiseconcepts.com or email Anne at anne@merchandiseconcepts.com
